Job title: Program Manager
Job type: Permanent
Emp type: Full-time
Industry: Information Technology (Software)
Expertise: Project Management
Location: Work From Home
Job published: 2020-09-28
Job ID: 31616

Job Description

Company Profile:
Our client who was established 2 years ago is a US-headquartered software engineering and development company built by developers who understand business and are passionate about delivering value. Their core services are Application Development, UI/UX, DevOps, Quality Assurance and Staffing. Their customers include some of the world’s largest corporations as well as some of the fastest growing early stage companies. They take great pride in helping companies achieve success through innovative software solutions. They are solely focused on the success of their clients.

Duties and Responsibilities:
• Plan, manage and execute multiple projects, including complex customer implementations
• Identify project scope and associated deliverables
• Develop full scale project plans/timelines
• Manage project plans/timelines, scope, risks, issues, and change control
• Track and communicate project progress against agreed deliverables, this includes escalating any identified risks that may negatively impact the customer’s expectations. When necessary provide updates to management and leadership teams, obtaining approval for project actions
• Plan, coordinate and execute project implementation
• Determine project resource requirements, staffing, software, hardware, and facilities
• Provide leadership, direction, and guidance for the project team to ensure project deliverables are completed timely and accurately
• Work closely with the project team from initiation to launch bringing the customer angle to every decision
 Lead project team through post go-live/stabilization to successfully resolve any issues
• Deliver outstanding internal and external customer service
• Provide project status updates and reporting to management
• Work closely with internal teams and leadership on developing processes and improvements
• Flexibility to work outside of core hours when necessary
• Other duties as assigned by management 

Must-have Skills / Qualification:
• Graduate of a Bachelors’ Degree is a nice-to-have but not required
• At least 4 to 7 years managing technical projects.
• Advanced knowledge of Project Management methodologies; theoretical, practical aspect, tools and techniques
• Excellent verbal, written communication and presentation skills
• Excellent analytical, critical thinking, strategic and organizational skills required
• Experience directing project work to others and handling conflict
• Demonstrated ability to function autonomously with limited to no guidance
• Adaptable to changing processes, techniques, and situations
• Professional demeanor, positive attitude, and passion for customer satisfaction
• Thrive in a diverse and inclusive workplace
• Ability to work with teams at all levels of the organization
• Strong interpersonal skills and empathy 


Job Type: Permanent
Emp Type: Full-time
Location: BGC, Taguig City
Industry: Software
Expertise: IT - Project Management