Job title: Head of Operations
Job type: Permanent
Emp type: Full-time
Industry: Telecommunications
Expertise: Operations
Location: AN, Vlaanderen
Job published: 2021-09-08
Job ID: 32028

Job Description

Duties and Responsibilities:

  •  Internal ICT operational automation projects (improvements/optimizations)
  • Customer delivery projects
  • Technical Support supervision
  • Gather and maintain a wide array of data-related business processes and reporting
  • Quality Control - inspection, measurement and testing to verify that the project outputs meet acceptance criteria defined during quality planning.
  • Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
  • Manage Staff
  • Perform other duties and responsibilities, as assigned.on added


Must-have Skills / Qualification:

  • Minimum 5-10 solid years of Managerial experience and Project Management, ideally within the Telco, Software or IT industry.
  • Project Management experience, preferably in a technical Microsoft environment.
  • Structured approach 
  • Meticulous and able to multi-task
  • Excellent verbal and written communication skills in English
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and rank and file levels
  • Ability to work under pressure and meet deadlines under minimum supervision is essential